Monthly Archives: Oktober 2014

4 Schritte zur optimalen Unterstützung der Customer Journey


Kunden werden heute überall mit Informationen und Angeboten überflutet. Da gleichzeitig die Aufmerksamkeitsspanne der Leser immer weiter sinkt, müssen sich Ihre Kampagnen von dieser Masse abheben, indem Sie Ihre Zielgruppe möglichst individuell ansprechen.

Was von einem modernen Kunden-Support heute erwartet wird – Kostenloses Whitepaper


Kunden haben viele Kommunikationswege: Vom Self-Service-System, über das Telefon bis zum Vor-Ort-Termin in der Filiale. Kommt es zum Kontakt, haben Mitarbeiter im Unternehmen oft keine Ahnung von der Kundenhistorie. Eine Kundenerlebnisstrategie ändert das. Die Analysten des Beratungsunternehmens ‘Fith Quadrant Pty

Nottingham Trent Uni will cut carbon with £1.7m upgrade

8 October 2014 by Hollie Luxford – DatacenterDynamics Nottingham Trent University (NTU) hopes to cut its data center carbon emissions in half with a £1.7 million data center upgrade carried out by Logicalis. The hybrid cloud upgrade was procured through a framework agreement

IBM SoftLayer Arrives in Melbourne

IBM has opened its first SoftLayer cloud data center in Australia. Based in a Digital Realty site in Melbourne, the new data is part of a IBM’s $1.2 billion plan to spread its cloud round the world. IBM has recently

SolidFire launches third generation all-flash storage nodes

Enterprise storage specialist SolidFire has launched two all-flash storage nodes: the entry-level SF2405 and the mid-range SF4805. The new additions dramatically reduce the cost of entry for flash-based infrastructure – customers need at least four SolidFire nodes to create a

Italtel and Cisco help Italian Army into cloud

army italy soldiers - thinkstock esilvio

7 October 2014 by Peter Judge – DCD Thinkstock / esilvio Italtel and Cisco are building a new data center for the Italian Army and modernizing its infrastructure, in a €2.5 million contract from Italy’s Ministry of Defense. The Italian Army’s network has

Microsoft Azure Site Recovery goes live

6 October 2014 by Hollie Luxford – DatacenterDynamics Microsoft has brought disaster recover as a service (DRaaS) to its Azure cloud under the name Azure Site Recovery. All communication to the disaster recovery service is encrypted, in response to fears about NSA surveillance.

Amazon looks to India for its next build

2 October 2014 by Hollie Luxford – DatacenterDynamics Amazon CEO Jeff Bezos. Image: FICCI Speaking at an FICCI (Federation of Indian Chambers of Commerce and Industry) event, Jeff Bezos, CEO of E-commerce giant Amazon, said the company is considering setting up a data

Xen patch: Rackspace sorry, IBM SoftLayer is late

Managed hosting specialist Rackspace has apologized for the way it handled emergency server maintenance over the weekend, which patched a vulnerability in the Xen hypervisor. Meanwhile IBM subsidiary SoftLayer has been criticized for not starting the update process until Wednesday

Google cuts Compute Engine prices by 10 percent

2 October 2014 by Peter Judge – DCD Google has cut the price of its Compute Engine cloud infrastrcuture as a service (IaaS) product by approximately ten percent globally. “We believe that compute — the core of any cloud workload — should be